Privacy Policy

1. Introduction

Welcome to ArtistCal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using ArtistCal, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account
• Business Information: Store name, address, contact details, business type, and service offerings
• Employee Information: Names, contact details, schedules, and availability of your staff members
• Client Information: Names, phone numbers, email addresses, and appointment history of your clients
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: How you interact with our app, features used, time spent, and navigation patterns
• Location Data: General location information (with your permission) to provide location-based services
• Log Data: IP address, browser type, access times, and pages viewed

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments, bookings, and manage your business operations
• Send appointment reminders, confirmations, and notifications
• Process payments and manage subscriptions
• Communicate with you about your account, services, and updates
• Provide customer support and respond to your inquiries
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service
• Analyze usage patterns to improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Cloud hosting and data storage
• SMS and notification services
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with industry-standard practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at hello@salonscheduler.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: